Now more than ever, it’s important to be able to structure your business to run lean with limited office staff. You can keep important communications in place by utilizing Automations to communicate with your clients. 

Here are some ideas for automations that you can implement immediately to continue to build trust and loyalty to your landscaping company: 

• New Lead Welcome and Introduction
• Proposal Sent Follow Up
• New Client Onboarding
• Satisfaction Survey/Review
• Scheduling Reminders
• Service Completion Alerts & Education

One of my personal favorites is a callback/respray follow up campaign. If you’re a fertilization and weed control provider, you’ll no doubt have to go back to a client’s property to re-treat at some point. Following up after this service not only shows that you’re concerned with the client and their satisfaction, but gives your company a chance to improve with constructive feedback. 

Last year, one of my...